Frequently Asked Questions

How is a virtual tour produced?

What areas do we service?

What does "interactive tour" mean?

Where can my customers view the tour?

What preparation is needed?

How long does a tour last?

Who uses virtual tours?

What is the advantage of a virtual tour?

How long does it take to receive a finished product?

How much does a virtual tour cost?

Can I update my tour?

Answers:

How is a virtual tour produced?

A virtual tour is produced by stitching multiple photos together to create high quality panoramas. These panoramas are then edited and perfected so that we can start creating the virtual tour. The tour itself will be created with all of your requests and edited until the product is perfect and ready for the web.

What areas do we service?

We are based in Edmonton Alberta where most of our jobs take place. However we are always ready to travel having done tours across Canada and even in the USA. Please contact us and we will be able to give you a quote on traveling to your site.

What does "interactive tour" mean?

Our virtual tours are not just static photos or a simply a 360 view of a room. We create dynamic virtual tours where the user is able to control where they want to view by using navigation arrows or a variety of menus. We can add Google Maps, information boxes, embedded videos, web links, and slide shows all within the tour.

Where can my customers view the tour?

The virtual tour can be embedded directly on your website for maximum traffic as well as linked to from a social media page or web ad. Basically anywhere someone can open a link, they can view your tour.

What preparation is needed?

We will expect to have the area covered cleaned and de-cluttered so that we can make your tour look the best if can be. We can also provide a sheet giving you an idea of what needs to be done a few days before we are on site.

How long does a tour last?

We provide complementary hosting of your tours on-line for a one year period on our own servers with the option of extending this coverage for an affordable rate. We can also provide the tour in a flash format for you to host on your own servers as well. The tour itself will last for an indefinite period of time.

Who uses virtual tours?

Anyone with a computer as well as mobile users on any mobile platform. It is extremely easy to pick up on the tour and we have a 80% click through rate which means that 80% of people who open the tour click and interact with it.

What is the advantage of a virtual tour?

Having a virtual tour on your website has a benefit to many different industries. It can give a good feel of your product or space and inform the customer on what they can expect before even showing up.

How long does it take to receive a finished product?

Our turnaround time totally depends on the job. A standard real estate shoot will turn around in less than 24 hours. For a smaller custom 3-5 panorama tour it can be as little as 2 days from the shoot date. Our max turnaround will be 2 weeks for larger custom jobs which include allot of input from you.

How much does a virtual tour cost?

Our tours are custom to every clients specific needs this makes it hard to give direct pricing but please contact us with a short description of your needs and we will be happy to provide you with a quote.

Can I update my tour?

We are happy to be able to say that our tours can be updated at any point and this is a feature that our customers love. Ask us to add a panorama a year from now? No problem. Think maybe those info boxes were a good idea? Don't regret it, just contact us and we will be happy to add those in for you at anytime before or after your tour is published.

© 2015 by Edmonton 360 Tours Inc.

Contact:

1541 Hector Road

Edmonton, AB, T6R2Y8

Tel: 780.975.1212

E-Mail: Edmonton360@gmail.com